Generate more revenue by blending traditional marketing wisdom with automation and AI.
I sit down with someone smart, show them a map of their own thinking built from nothing but their own words, and sometimes they cry. Not sad crying. The other kind. For a long time I didn't know why, so I went and read what the actual research says about it. Turns out there's a name for this, and there are two parts of you that don't agree the moment someone hands you feedback. One part checks if it's true. The other just checks if it feels good. Tell a smart person they're brilliant and the feeling part lights up while the thinking part digs in, insisting you're just being nice. Show them proof in their own words and the thinking part runs out of things to say. Caught in the act of being great. So the fight ends. And whatever was sitting underneath comes rushing up, right there in the room, in front of me. Praise you don't believe just adds pressure. Proof you can't argue with is different. You can't feel like a fraud about something you can watch yourself doing. I dug into the research and wrote about it, including the two-brain fight, why proof beats praise, and the one part of you that actually gets worse the moment you look straight at it. Once you can see your own pattern clearly, something shifts. You raise your hand more. You make cleaner calls. You can finally hand off the thing only you knew how to do. Read It's My Job to Make People Cry, on Cognitive Fingerprint Stay Curious, P.S. There's a centipede in this piece too. Ask it how it walks and it trips over its own legs mid-stride, because thinking about the motion breaks the motion. Same thing happens to golfers mid-putt. Not every part of you gets stronger the moment you name it. Knowing which parts to leave alone is most of the job. |
Generate more revenue by blending traditional marketing wisdom with automation and AI.